Shipping Policy
Set Sail with Your Orders!
Ahoy, Nakama! Here’s how we deliver your treasures faster than Luffy finds meat!
1. Free Shipping & Delivery Time
| Service | Policy |
|---|---|
| Free Shipping | Orders over USD $25 – No hidden bounties! |
| International | 7-15 business days – Navigating Calm Belt customs may cause waves. |
2. Order Processing & Tracking
- Processing Time: All orders set sail within 1-2 business days after payment (excludes weekends/holidays).
- Tracking Updates: Receive a Den Den Mushi Signal (tracking number + link) via email once shipped. Track your treasure’s voyage in real-time!
3. Shipping Partners & Services
| Region | Carrier | Service Features |
|---|---|---|
| US Domestic | USPS Priority | Insurance up to $100, tracking included |
| International | DHL eCommerce | Customs clearance support, 90% on-time rate |
4. Risk Management & Responsibilities
- Customs & Duties:International buyers may face import taxes – like the World Government’s levy! These are your responsibility .
- Lost/Damaged Packages:
- Report within 14 days via support@lovinop.com with order + photo proof.
- We’ll resend or refund faster than Zoro sheathes his swords! (Subject to carrier investigation) .
5. Eco-Friendly Shipping
- Packaging: 100% recycled ”Straw Hat Crew” boxes – tough as Franky’s armor!
- Carbon Offset: 5% of shipping fees fund ocean cleanup projects – protecting our All Blue!
6. FAQ: Navigating Common Queries
Q: Why did my package take longer than 20 days
A: Weather delays (New World storms!), customs inspections (Marine HQ checks!), or address errors can slow voyages. Email us for rescue missions!
Q: Can I change my address mid-journey
A: Only if the ship hasn’t docked! Contact us within 6 hours of ordering.