Terms and Conditions
Sailing with LOVINOP
Last Updated: July 31, 2025
Ahoy, Nakama! These terms govern your voyage through LOVINOP.com. By using our site, you agree to these rules—just like the Straw Hat Crew follows their dreams!
1. Introduction
- Scope: These terms apply to all purchases, website use, and services from LOVINOP (hereinafter “we,” “us,” or “our”) .
- Updates: We may update these terms; changes take effect when posted online. Check the “Last Updated” date .
2. Orders & Payments
| Term | Policy |
|---|---|
| Order Acceptance | Orders are binding only after payment confirmation and stock availability . |
| Pricing Errors | We reserve the right to cancel orders if pricing errors occur (e.g., “Devil Fruit discount glitches!”) . |
| Payment Methods | Accepts credit cards (Visa/Mastercard), PayPal, and AliPay. Payments are encrypted like Poneglyphs! . |
| Failed Payments | Orders unpaid after 48 hours are automatically voided . |
3. Shipping & Delivery
- Timelines: 3–7 days (US), 10–20 days (international). Delays from customs (“Marine HQ inspections”) or logistics are not our liability .
- Tracking: All orders include a Den Den Mushi tracking link via email once shipped .
- Risk Transfer: Product loss/damage risks transfer to you upon delivery .
4. Returns & Refunds
- Window: 30 days from delivery for unused, tagged items. Custom art (e.g., portrait of Luffy) is non-returnable .
- Process: Email support@lovinop.com with order number + photos. We cover return shipping only for defective items .
- Refunds: Issued within 3 business days via original payment method .
5. Intellectual Property
- Our Content: All website designs, product art, and logos (e.g., Straw Hat Jolly Roger) are owned by LOVINOP. Unauthorized use = “Shichibukai-level infringement!” ⚔️ .
- User Content: Reviews/photos submitted to us may be used for marketing (e.g., sharing your Zoro painting on Instagram) .
6. Limitations of Liability
- Product Use: We are not liable for misuse (e.g., using Sanji’s knife set as actual swords!) .
- Third Parties: Links to external sites (e.g., fan wikis) are not governed by our terms .
- Force Majeure: Delays from events beyond our control (wars, natural disasters) do not entitle compensation .
7. Dispute Resolution
- Governing Law: California law applies (like the Marines’ jurisdiction!) .
- Process: Disputes resolved via negotiation → mediation → litigation in San Diego courts .
8. Privacy & Data
- Collection: We gather data (name, email, address) solely for order processing. No resale to third parties—not even for Berries! .
- Security: SSL encryption + regular audits. Breaches notified within 72 hours .
9. Termination
We may suspend accounts for:
- Fraud (e.g., fake “Bounty Hunter” chargebacks)
- Harassment of crew (e.g., abusive messages to support)
- Violating these terms .
10. Contact & Support
- Queries: Email support@lovinop.com (reply in <24 hrs).
- Legal Notices: Send physical mail to: Grand Line HQ, 1000 Sunny Ave, San Diego, CA 92021